Where we are based outside the European Economic Area, we have nominated a representative and this can be obtained by contacting the Company.
We may obtain personal data about you (such as your name, address, telephone number, and other contact details) whenever you complete an online form.
For example, we will obtain your personal data when you contact us for any reason. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose of contacting you to discuss our services and any other related reason.
Occasionally we may receive information about you from other sources which we will add to the information we already hold about you in order to help us provide services, improve and personalise our service to you.
We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:
If you have given permission, we may contact you by mail, telephone, SMS, text, fax, email about our services and any other related services and products, that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time. See further ‘Your rights’, below.
If you have given permission, we may share your personal data with organisations who are our business partners and we or they may contact you (unless you have asked us or them not to do so) by mail, telephone, SMS, text, fax, email about our services and any other related services and products that may be of interest to you. If you prefer not to receive any further direct marketing communications from us or our business partners, you can opt out at any time. See further ‘Your rights’, below.
We may disclose your personal data to:
We will use technical and organisational measures to safeguard your personal data, for example:
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
We may at any time monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.
To enable us and other companies in our group to make decisions about you and any related person and for fraud prevention and money laundering purposes, we may undertake any relevant KYC checks. We may disclose information about how you conduct to any relevant authorities for fraud prevention, and money laundering purposes. If you provide false or inaccurate information and we suspect fraud or money laundering we will record this.
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
We may need to transfer your personal data to any subsidiary of the Company around the world and some of which are located outside the European Economic Area, for the purpose set out in this policy. Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal data. Any transfer of your data will be subject to a European Commission approved contract that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach.
You have the right, subject to the payment of a small fee (currently £10), to request access to personal data that we may process about you. If you wish to exercise this right, you should:
You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:
You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:
We welcome your feedback and questions. If you wish to contact us, please email to
firstname.lastname@example.org. or mail to STAR Development UK, 11 Meadowbank drive, Little Sutton, Cheshire, CH66 4JF, UK.